Boil Water Notice

BOIL WATER NOTICE

Town of Ponder

Public Water System (PWS ID: 0610039)

Date: August 24, 2026

The Texas Commission on Environmental Quality (TCEQ) has required the Town of Ponder public water system to notify all customers to boil their water prior to consumption.

On August 24, 2026, at approximately 4:15 p.m., a contractor struck a water main causing a loss of pressure within the Town of Ponder Elevated Water Storage Tank.  The water loss resulted in a below mandated pressure of 20 P.S.I. 

Due to these conditions that occurred in the public water system, the water supplied by this public water system may have lost adequate disinfection and may contain harmful microbes. These microbes can cause symptoms such as nausea, cramps, diarrhea, and associated headaches.  Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions:

What Should I Do?

To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use. The water should be brought to a vigorous rolling boil and then boiled for two (2) minutes.

In lieu of boiling, individuals may purchase bottled water or obtain water from another suitable source for drinking, cooking, and ice making purposes.

Once the boil water notice is no longer in effect, the public water system will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice. 

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses).

Who Is Affected?

This notice applies to all customers served by the Town of Ponder water system.

Corrective Actions

The Town of Ponder is taking the necessary corrective actions to restore adequate disinfection and water quality. Once the issue has been resolved, the water system will collect and submit required water quality samples to TCEQ. When testing confirms that the water is safe to drink, customers will be notified that the boil water notice has been lifted.

For More Information

If you have questions regarding this notice, contact:

Town of Ponder Water Department
Phone:             940-479-2396
Email:               citysecretary@pondertx.com              
 

Address:          102 W. Bailey

                        Ponder, TX. 76259

Please share this information with all people who drink this water, especially those who may not have received this notice directly, including people in apartments, nursing homes, schools, and businesses.

Issued by:                    Town of Ponder
Date/Time Issued:      August 24, 2026